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Help > User process > Resetting User Password
Resetting User Password

Description

This section will guide the user through resetting an existing User password on the Louman Website.

Prerequisites

User must exist on the system

Reset password process

Step 1: Select the Reset password button on the Login screen.

Step 2: Enter information in all the empty text fields, all fields need to be populated with the correct information relating to the User password being reset.

Step 4 : Click on the Submit button to proceed with the User password reset.

Exercise

Click the reset password button on the Login screen.

Submit the user’s new password with the following details:

Field

Test Data

Username

JSmith

Email address

johnsmith@vodamail.com

Password

12345

Confirm Password

12345

 

Click the Submit button to reset the User password.

Summary

You have now learnt how to Reset a User’s password details successfully.

In order to successfully reset a user’s password all, the required fields need to be provided in the correct format.

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