Step 1: Select the enquiry option on the side bar.
Step 2: Select the specific enquiry for which you wish to respond to on the enquiry detail screen by clicking the view button in the table.
Step 3 : type in the response message box
Step 4: select the submi8t button to submit the response.
Exercise
• Provide response to enquiry selected
|
Field |
Test Data |
|
response |
Delivery is from 7am – 5pm week days |
• Click on the respond button.
Summary
You have now learnt how to successfully respond to an enquiry posted on the system by a client on the enquiry detail screen.
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